Aeroflot Russian International Airlines Dubai Office

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Aeroflot is Russia’s de facto National carrier and largest Airline.

Vitaly G. Saveliev is Aeroflot’s Director General and CEO (since April 10, 2009).
Founded on March 17, 1923, Aeroflot is among the world’s oldest airlines and one of Russia’s most recognised brands.

Aeroflot was the first Russian airline company to join the International Air Transport Association (IATA) in 1989.

Through its hub at Sheremetyevo Airport in Moscow, Aeroflot under the Winter schedule of 2015, operates flights to 120 destinations in 52 countries (41 destinations in Russia).
Inside Russia, Aeroflot has four branches— in St. Petersburg, Kaliningrad, Perm and Vladivostok.

The airline pays a special attention to its presence in the Russian market, especially Siberia and the Far East.

In 2014, Aeroflot carried 23,6 million passengers (13.0 per cent up on 2013), 67.1 billion passenger-kilometres were flown (11.4% increase), the load factor constituted 78.2%. The total of 34,7 million passengers flew with companies of the Aeroflot Group in 2014 (+10.7 %).

To meet the needs of its passengers, Aeroflot is increasing its fleet and has built its own new hub in Moscow. Terminal D at Sheremetyevo which came into service in 2009 is designed to serve Aeroflot’s flights as well as those of its Sky Team partners.

As part of its commitment to safety, Aeroflot operates the largest Centre of Flight Control (CFC) in Eastern Europe. The company also set up an up-to-date Emergency Operations Centre based on modern technologies. Aeroflot’s Hub Control Centre has been put into operation in Sheremetyevo with the purpose to coordinate transfer connection processes and oversee the flight control at the airport.
The airline opened its own Aviation School which will provide education on 120 aviation specialties. The school is to train 160 pilots (or 80 crews) annually.

Aeroflot’s Ecological Management and Control System incorporates up-to-date technologies and standards. The company has adopted Energy and Ecological Efficiency Program which is in full compliance with IATA’s ecological strategy.

Modern Technologies

Aeroflot places emphasis on constantly enhancing the quality of its products and services as well as on expanding its range.

Aeroflot is committed to deploying the most effective information technologies to increase service quality and economic efficiency and relies on modern systems to power its Internet bookings.

The company offers its passengers the most advanced self-service check-in options and in-flight amenities, including widening mobile phone and Internet access.

New Terminal

To meet the needs of its passengers, Aeroflot is increasing its fleet and has built its own new hub in Moscow.

Terminal D at Sheremetyevo which came into service in 2009 is designed to serve Aeroflot’s flights as well as those of its Sky Team partners.

With annual capacity of 12 million passengers, it is designed to serve Aeroflot’s flights as well as those of its SkyTeam partners.

For passengers’ convenience, it offers 143 check-In counters, including 24 self-check-in kiosks (CUSS-kiosks) and 30 counters for transit passengers and oversized baggage.

Passengers will be able to use the 6 enhanced-comfort lounges, 5 children’s rooms, 25 shops, 18 catering establishments working around the clock, and many other services.

Aeroflot and SkyTeam are assigned 3 business exclusive lounges «Klassika», «Jazz», «Blues» in the international and domestic departure zones equipped with comfortable rest areas, shower rooms and other conveniences.

Aeroflot is based in Moscow Sheremetyevo airport where a, unique for Russia, Hub Control Centre was put in service.

The Hub allows control of all technical processes from one planning and coordination centre. Lufthansa Systems “Net Line/Hub” software was chosen as an IT-solution for the Hub Control Centre.

“Net Line/Hub” allows Aeroflot to improve efficiency and to react quickly in case of flight schedule delay.

Our fleet

Aeroflot’s fleet, which is the world’s youngest operates the 160 aircraft, with its backbone formed by modern Airbus A320-family, A330, Boeing B737, B777 and Sukhoi SuperJet-100 airliners.
In 2007, Aeroflot signed multi-billion US dollar deals to buy 22 Boeing B787 Dreamliners and 22 Airbus A350 jets.

In 2008, Aeroflot started receiving Airbus A330 aircraft. In 2011, Aeroflot and Boeing announced orders for 16 Boeing B777s, deliveries started in 2013. Those new planes make it possible for the airline to dramatically increase its long-haul capabilities and standard of service.

In September 2013, Aeroflot received the first Boeing B737 NG aircraft (out of up to 50 B737-800/В737-900 planes on order).

Since June 2011, Aeroflot has been receiving Sukhoi SuperJet-100 new-generation Russian-built aircraft (the firm order for 30 SSJ-100 regional jets), all currently operated are in full specification. In 2015, Aeroflot and Sukhoi Civil Aircraft Company signed an agreement for an additional 20 of Sukhoi Superjet 100 planes. The new agreement is in addition to an axisting contract for 30 SSJ-100s, and will bring Aeroflot Group’s SuperJet fleet to a total of 50 aricraft by 2017.

Plane park

Today Aeroflot is an airline with an excellent safety record, operational reliability and a reputation for industry leading customer service. Aeroflot was the first Russian carrier to be included in IATA’s Operational Safety Audit (IOSA) Registry.

In 2013, the company has confirmed the certificate for the fifth time, in addition Aeroflot’s integrated management system is certified to ISO 14001:2004 standards.

In 2009 the company also obtained the IATA Safety Audit for Ground Operations (ISAGO) certification. Aeroflot is fully ISO 9000 safety credited.

As part of its commitment to safety, Aeroflot operates the largest Centre of Flight Control (CFC) in Eastern Europe. The company also set up an up-to-date Emergency Operations Centre based on modern technologies.

Our alliance and partnerships

In April 2006, Aeroflot became a full member of SkyTeam, the second-largest airline alliance in the world (since 2011 also a member of SkyTeam Cargo). Through its combined vast network, SkyTeam provides service to 1,052 destinations in 177 countries.

Aeroflot operates code-sharing agreements with 28 russian and foreign airline companies.

The Aeroflot Group, Russia’s largest and fast-developing airline holding, includes several subsidiaries: Donavia, Rossiya Airlines, Orenair, and Aurora (the Far Eastern unified airline which made its first flight in November 2013).

Aeroflot has also lounched a low-cost carrier project. A new subsidiary budget carrier commenced scheduled budget services on December 1, 2014 under the name Pobeda, or Victory.

Investor Relations

The Russian Government owns 51 per cent of Aeroflot. Legal entities and individuals own the remaining 49 per cent stake.

In 1993 Aeroflot was registered as an Open Joint-Stock Company.
JSC Aeroflot – Russian Airlines shares are traded on the Moscow Stock Exchange (MICEX) under the symbol AFLT.

According to 9M2014 IFRS financial results, Aeroflot Group had RUB 236,698 million (US $6,689 million) in revenue (up 6.5% year-on-year) along with a net loss of RUB 3,563 million (US $101 million). However, adjusted for foreign exchange fluctuations related to finance lease revaluation and non-recurring provisions, the net result was positive at a profit of RUB 12,907 million (US $365 million). Operating profit constituted RUB 13,662 million (US $386 million). Intermediate Financial Highlights please see at .

In the Community

Aeroflot plays an active role in its community through on-going support of charitable organisations and community events. Aeroflot is actively involved with a variety of social initiatives, including:
Revisiting Battlefields Program which facilitates air travel for war Veterans during the annual Victory Day celebrations in May.

A Heart With Two Wings Program providing free flights for the children with rare or life-threatening diseases who live in remote areas of Russia and need quality medical treatment in Moscow. The program implemented in partnership with the Scientific Center of Children’s Health, Russian Academy of Medical Sciences.

Regular assistance in transportation of gravely ill children to overseas medical institutions for treatment unavailable in their home communities.

Miles of Charity Program, a joint project of Aeroflot and Podari Zhizn (Grant a Life) Foundation, which allows frequent flyers to donate their bonus miles to seriously ill children.
Aeroflot supports the Train of Hope, a national charity action for orphans, by providing free air transportation for prospective adoptive parents.

Throughout its history, Aeroflot has traditionally supported sports. It is an official partner and carrier of Russia’s National Football Team.

Aeroflot also sponsors the Volleyball Federation of Russia and the National Golf Team. The airline is an official sponsor and carrier of CSKA Moscow professional football club as well as an official carrier of CSKA Moscow professional basketball club.

In 2013, Aeroflot became an official carrier of Manchester United football club.

Russia’s Ministry for Extraordinary Situations (EMERCOM). Aeroflot works closely with the Russian government to provide aid and evacuation services to people affected by conflict or natural disasters.

Aeroflot has its Public Council which consists of prominent public figures and performs advisory functions to the company in making its policy best suited to the needs and interests of society.

As a major international airline, Aeroflot is a leading employer providing around 18.000 jobs in Russia and at its operations abroad. It remains committed to investing in its staff and supports a progressive work environment with competitive salaries and benefit packages under a collective bargaining agreemant which is in effect until December 1, 2017.

Aeroflot Russian International Airlines
# 101, First Floor, Al Mazooyi, Al Maktoum Street, Deira, Dubai
Landmark: Next to Metropolitan Palace Hotel
P.O.Box: 1020, Dubai
Tel: +97142222245
Fax: +97142222771

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