Back Office Dubai

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Back Office Dubai

Back Office Dubai – Back Office is an outsourcing services provider operating in the UAE for over a decade. We provide records and information management, contact center, banking services, technology and business process outsourcing solutions to banking, financial services, retail, FMCG, consumer electronics, manufacturing, and services verticals. Our services are not predicated on resource arbitrage but on delivering tangible value to our customers. Over the last decade, we have developed an extensive knowledge base, which allows us to deliver services to our customer efficiently and cost effectively. All our services are driven by latest technology at the core. This allows us to not only manage our solutions efficiently but also—importantly—to provide transparency to our customers. We are a repository of our customers’ and their customers’ data and documents. Our facilities, processes, technology, and infrastructure have been built from ground-up to protect our customers’ confidential information. We are ISO 27001:2013 certified. We operate an ethical business. The pillars of our core values are integrity, professionalism, customer focus and living life to the fullest.

We are proud to have never won any industry awards, ‘cause:
– There’s no point in being one of the best in over a 1,000 categories
– We would rather invest time and capital on delivering better services than competing for awards
– The best recognition for us is repeat business from customers

Paper/Document Storage and Management
Aren’t you tired of the heaps of files scattered around the office, leasing more expensive real estate to store your files, hiring more staff to manage your documents, buying ridiculously expensive hardware and software, spending more valuable management time on an area which is neither delivering revenue nor service to your clients, learning processes which are non-core to your business, we could go on but you get our drift.We can do all of the above, and more, for you. We have invested in the latest technology and the largest knowledge base to ensure your valuable storage media is kept secure and yet extremely retrievable at all times. All our facilities are equipped with CCTV, access control, 24X7 physical security, logical security, the best-darned processes you will find anywhere and most critically, managed by our team members who are all rock stars.

Digital Data Storage
You must be generating mega, giga or even tera bytes of data 24X7. A lot of it may be useless, but some of it may be mission critical for your company. Is it stored in a secure environment? Is it retrievable? Is it backed-up for disaster recovery. You can store your digital data with us. We store data in highly secure, access and climate-controlled vaults. We will pick up your back-up media (tapes, CDs, hard drives) from you office on monthly, weekly, hourly (well maybe not hourly) basis. All this is made available to you at a fraction of what it will cost you to DIY.

Scanning and Imaging
Do you know how much paper your business generates on a daily basis Bet you don’t. Do you know how much of this paper is mission critical and how much can only fulfil sanitary needs? Are you aware of the cost of storage and retrieval of a physical sheet of paper. If you do, we can help you minimise this cost by scanning and indexing your documents; converting them into images which can be retrieved at a click. If you don’t, we can help you understand your costs and then help you minimise them.We have-by far-the most experienced team for back-file conversion and business-as-usual scanning projects. During the past more than a decade, we have helped some of the largest multinationals and local conglomerates covert their paper documents into digital images, which can be retrieved at the click of a button.

Secure Data and Document Destruction
Every organisation should have a data/document retention policy. You don’t want to hang on to granny’s marriage certificate unless you have an identity crisis. Storing and managing data/documents costs time and space.We can help purge your useless data/documents securely and at a fraction of the cost you would incur doing it yourself.

Facilities Management
Some of our customers have already invested in facilities that they want to retain for commercial reasons. We can setup these facilities for efficient records management using global standards; and more importantly our local knowledge.

Back Office FZ LLC
Building 4, Ground Floor
Dubai Outsource Zone
United Arab Emirates

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