DNATA World Travel – Mall of the Emirates


DNATA World Travel

“Founded Dubai – (1959)
Founder(s) – Sheikh Ahmed bin Saeed Al Maktoum
Headquarters – Dubai, United Arab Emirates, EmiratesGroup Headquarters, Deira
Area served – 17 countries
Key people – Sheikh Ahmed bin Saeed Al Maktoum (Chairman/CEO)
Maurice Flanagan (Executive Vice-Chairman Emirates Airline and Group) Gary Chapman (President of Dnata)

Products – Aviation Services
Owner(s) – Public
Parent – The Emirates Group

Website http://www.dnata.com/

Dnata is one of the largest supplier of air travel services in the Middle East. The name is an acronym for “”Dubai National Air Transport Association.””
It is divided into the following business segments :

Dnata Ground Handling
Dnata Cargo
Dnata Travel Services
Dnata Ground Handling

Dnata was established in 1959 and was then divided into Dnata Airport Handling (renamed to Dnata Ground Handling, Dnata Agencies (renamed to Dnata Travel Services), and Dnata Cargo.

In August 2010 Dnata appointed UAE based brand consultancy, Brash Brands to review the Dnata brand as part of a health check exercise commissioned by CEO Gary Chapman.

Dnata Ground Handling

Dnata employs over 6,500 people who handle passenger, cargo, ramp and technical services for airlines at Dubai International Airport and functions as the Cargo Handling Operator for the Dubai International Airport Cargo Gateway. It recently has purchased Plane Handling in Heathrow T3.

Here is a list of other airports that Dnata provides airport services to;
Australia — Adelaide, Brisbane, Darwin, Melbourne, Perth, and Sydney (joint venture with Toll Holdings.[3])
China — Guangzhou and Xi’an
Pakistan — Karachi, Islamabad, Peshawar, and Lahore
Philippines — Manila
Switzerland — Geneva and Zürich
England – London Heathrow
Kurdistan – Erbil

dnata’s Vision, Mission and Values are a set of unifying statements that define our brand. They give us perspective and drive to turn the challenges of today into the successes of the future.

dnata Vision
to be the world’s most admired air provider.

dnata Mission
We will deliver the promises our customers make.

dnata Values
Safety & Security, Service Excellence, Imagination, Performance Driven, Delighting Customers, Respect.”

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