Idama Facilities Management Solutions LLC

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Idama Facilities Management Solutions LLC in Dubai Internet City


Idama Facilities Management Solutions LLC in Dubai Internet City – Founded in 2005, Idama is a provider of Integrated Facilities Management solutions for real estate developments. From the complex maintenance of heating and ventilation systems, to the meticulous cleaning of offices and receptions, Idama manages the facilities of all types of built environment

Derived from the Arabic meaning of “perpetual”, Idama aims to create sustainable facilities that are economically feasible and environmentally cautious. The company is built on solid technical expertise and in-depth industry experience that is unrivalled in the market.

Managing more than 62 million square feet of development in Dubai, Idama provides services to some of the most prominent landmark developments in Dubai including the Dubai Technology and Media Free Zone, that comprises of Dubai Internet City, Dubai Media City and Dubai Knowledge Village, as well as the Dubai Healthcare City, Dubai International Financial Centre, Business Bay, and Jumeirah Beach Residence.

Advisory Services

Engaging Idama at an early stage in the planning, design and construction of new developments ensures more efficient build processes and future-proof assets. Idama consultants enable clients to address all Facilities Management requirements from the physical infrastructure, systems and technology to operational functionality and return on investment.

Idama’s FM consultancy solutions enable clients to assess and forecast their facilities management requirements in core areas, including security, fire and safety, energy management, environmental aspects and building management systems.


From concept and design stage through to building operations, Idama empowers its clients to assess and forecast requirements in core areas, ensuring the built environment is optimised, efficient and sustainable throughout its life cycle.

Strategic FM review
FM design guidelines and operational strategies
Life cycle modeling and costing
Service charge modeling and calculation
Maintainability and operations reviews
Construction and Transition

As a community is being developed and prepared for occupancy, Idama provides solutions that will help establish the facilities strategies, infrastructure, legislative and mandatory operating frameworks. Idama facilitates the development of appropriate operating management systems, customer maintenance and customer relationship management integration frameworks, service delivery lines, performance measures and implementation plans.

FM Operations Modeling
Transition Modeling
Implementation Management

Handover and DLP

Idama assists clients in ensuring effective and seamless handover from the contractors to the landlords and through to owners/ residents. Idama also ensures continuity of operations during the handover period as well as the Defect Liability Period (DLP) by managing contractual relationships and service delivery with contractors and specialized system providers.

Handover Process Management

Before Idama manages the handover of the community it ensures and important facilities management pre-requisites are in place and active. For the safety and security of the occupants of the community or development, Idama makes sure all details on the built environment are ready for use.

Engineering review and reporting
Project documentation review and organisation
Handover process regulations review and reporting
Snagging Survey and Reporting

Idama ensures that process of defect identification and resolution is completed as the built environment is being prepared for occupation. Carried out by experienced engineering teams, the process ensures that the occupants experience minimum or zero defects when using the facility.

360° site surveyance
Technical facility room inspection and assessment.
Facility review and reporting
DLP Management

During the defect liability period, Idama works with as well as manages contractors and OEM’s to ensure all contractual maintenance obligations are adhered to including preventive and reactive

Building and Community Operations Management & Maintenance Companies Dubai UAE

Whether you are a large organisation seeking to outsource facilities management services; a small business looking for reliable services; or you’re looking for forward thinking building maintenance companies, Idama takes your day-to-day worries away.

From core engineering services such as the complex maintaining of heating and ventilation systems, to a range of soft services including cleaning and concierge services, we assure our clients peace of mind as we run their community and building maintenance operations seamlessly.

Engineering and Technical Solutions

‘Prevention is better than cure’ is our motto with the mechanical and electrical maintenance. Paired with our 24/7 rapid response on-site teams, Idama-managed communities run seamlessly. We provide maintenance for the following:

Heating, ventilation and air condition
Engineering services
Specialised health and safety system
Space management and fit out services
Community and Tower Operations

Idama manages more than 62 million square feet of space spanning across the city, making us one of the largest maintenance companies in Dubai, UAE. From infrastructure and building fabric maintenance, to cleaning, Idama keeps a cross section of sectors communities in tip-top condition for unspoiled business and living. These maintenance services include:

Infrastructure, road sweeping common area cleaning
Water systems, testing and treatment
Stand-by power generators & uninterrupted power suppliers (UPS)
Building façade cleaning and fabric
Community waste management
Soft Services

Success is in the details. With Idama’s soft service solutions, you are guaranteed peace of mind when maintaining your environment. As a total real estate maintenance provider, we offer manicured landscapes and welcoming receptionists, sanitary and pest-free environments, enabling a charming oasis of functionality.

Office and residential cleaning services
Swimming pool cleaning
Landscaping and gardening
Pest control
Reception and office assistance solutions

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